Terms & Conditions
Last Updated: May 2026
Acceptance of Terms
By accessing or using the website and services of Digitalia Solution, you agree to be bound by these Terms & Conditions. If you disagree with any part of the terms, you may not access the service.
Services Overview
Digitalia Solution provides custom growth systems, web design, local SEO, AI automation, and marketing services for local service businesses.
Account Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.
Subscription & Auto-Renewal
Services provided by Digitalia Solution may operate on recurring subscription billing.
Unless cancelled according to the cancellation policy, subscriptions automatically renew and payment methods on file may be charged automatically. Client agrees to maintain accurate billing information.
Payment Failure
If payments fail, Digitalia Solution reserves the right to:
- pause services
- suspend automations
- disable software access
- pause websites
- suspend CRM functionality
- suspend hosting-related systems
- suspend phone systems
- suspend SMS systems
- suspend AI systems
- disable platform access
until payment issues are resolved.
Chargeback Protection
Client agrees to contact Digitalia Solution regarding disputes before initiating chargebacks. Chargebacks for completed work, setup work, software costs, domains, SMS usage, phone costs, subscription services, or recurring platform fees may be disputed with supporting documentation.
Cancellation & Suspension
You may cancel your subscription subject to our Cancellation Policy. We reserve the right to suspend or terminate your account at any time for violations of our Acceptable Use Policy or failure to pay.
Domain Ownership
If Digitalia Solution purchases a domain on behalf of a client:
- ownership terms must be defined
- transfer fees may apply
- unpaid balances must be resolved prior to transfer
- management access may change after cancellation
Intellectual Property
The Service and its original content (excluding content provided by you), features, and functionality are and will remain the exclusive property of Digitalia Solution and its licensors. Client owns their business name, logos, and client-created content. Digitalia Solution retains ownership of templates, snapshots, workflows, automation systems, CRM structures, internal processes, and proprietary systems unless otherwise agreed in writing.
No Guarantee Disclaimer
Limitation of Liability
Digitalia Solution shall not be liable for:
- lost profits
- lost opportunities
- indirect damages
- incidental damages
- business interruption
- data loss
- reputational damages
- customer losses
- loss of sales
- loss of goodwill
Maximum liability shall not exceed the amount paid for services during the previous 3 months.
Third-Party Platform Disclaimer
Digitalia Solution uses third-party platforms including but not limited to Stripe, Google, OpenAI, Twilio, Meta, Microsoft, Apple, domain providers, and hosting providers.
Digitalia Solution is not responsible for outages, policy changes, suspensions, account restrictions, algorithm changes, or failures caused by third-party services.
Force Majeure
Digitalia Solution shall not be liable for delays caused by natural disasters, internet failures, platform outages, government actions, labor disruptions, or unforeseen events outside company control.
Governing Law & Dispute Resolution
These agreements shall be governed by the laws of Quebec. Any disputes arising from services shall first attempt informal resolution. If unresolved, disputes will proceed to mediation, then arbitration before litigation where legally permitted.
Modifications
We reserve the right to modify or replace these Terms at any time. We will provide notice of any significant changes.
Note: This is an informational template. Please consult with an attorney for specific legal advice regarding your business.